Customer-owned utility profits from technology planning. J. Share. Pipeline Gas J., June 1998, 225(6), 36--45 (2 pages).

Operations of a customer-owned gas distribution company called Metropolitan Utilities District (M.U.D) is described. It serves 168 000 customers in Omaha. Cost-cutting operations reduce gas rates to 44 cents per therm compared with the national average of 62 cents per therm. Peak-sharing avoids gas purchases during extreme Mid-West winters. M.U.D. also uses trenchless technology to reduce construction costs for pipe diameters in the range 1.0 to 6.0 in. Directional drilling on three projects gives cost savings of $ 75 000. Directional drilling is very beneficial in rough terrain, and in creek crossings it removes concerns about wet soils and restoration needs. Future plans to expand water, treatment facilities and to cement aging water mains are described.

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