Energy and utilities (E&U) organisations face a trilemma of energy market challenges in terms of affordability, sustainability and supply. These pressures are accelerating the need to transition to renewable resources. To transform successfully, organisations must properly utilise the matrix of data running through their business and build open ecosystems for industry-wide collaboration.

Making the energy transition work for energy providers and consumers relies on harnessing the power of data to enable smarter management of assets, operations and services.

Next-generation connectivity solutions like 5G, edge computing, Internet of Things (IoT) devices and artificial intelligence (AI) can turn regular organisations into ‘intelligent’ organisations, which can process data in real-time with the right scale, velocity and security. IoT combined with AI technologies can capture data across multiple touch points, converting data into insights, predictions and recommendations. Indeed, as utilities embrace energy usage load disaggregation, their energy advice will become proactive, highly relevant and actionable – creating a truly frictionless experience.