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John Lewis and Waitrose Partners become EnergyAware


Screenshot from EnergyAware tool
The EI’s EnergyAware tool will enable John Lewis and Waitrose Partners to have a better understanding of how changes in their behaviour can help reduce energy use, costs and carbon emissions

The John Lewis Partnership is set to embark on an immersive online training course for its employees to help reduce energy consumption, energy use and carbon emissions in their home and working lives.

As part of its pledge to be a net zero business by 2035, the Partnership is engaging with the Energy Institute (EI) to roll out the EI’s EnergyAware behaviour change tool to all the retailer’s employees – known as ‘Partners’ – over the next two years. This has been delivered as part of the John Lewis Partnership energy supply contract with Engie. 


Partners across John Lewis and Waitrose will navigate through the bespoke online tool, transporting them from a home setting to a John Lewis distribution centre and Waitrose and John Lewis retail sites. This will enable them to have a better understanding of how changes in their behaviour can help reduce energy use, costs and carbon emissions.  


Nadia Hartley, Partner and Commercial Analysis Manager, Utilities and Carbon says: ‘This is a timely training tool given the tumultuous state of energy markets in 2022. Not only do we wish to support Partners at home in the face of these trials, but also support the behaviour change in our properties. The training in partnership with the EI allows the Partnership to embed these skills with all Partners in line with our net zero commitments.’ 


Also welcoming the agreement, EI Chief Executive Nick Wayth CEng FEI comments: ‘EnergyAware will take John Lewis Partners on an immersive journey, educating them about their ability at every turn to influence energy consumption, helping to cut costs and harmful emissions. This is a far-sighted investment by John Lewis. It will accelerate the Partnership’s journey to net zero and, more broadly, equip 76,000 more people to make informed decisions in their everyday lives at work and home.’ 


Organisations of all sizes stand to make significant energy, cost and carbon savings through simple staff behaviour changes, but it’s often difficult to engage a busy workforce. The EI’s EnergyAware module is quick, interactive and fun for staff to complete. It can be adapted to suit any workplace environment and incorporate company branding and sustainability messaging. It provides a customised checklist of actions to implement and certification on course completion.  


EnergyAware has already been developed for office, manufacturing, logistics, warehouse, construction and healthcare sector environments. The John Lewis Partnership will be the biggest roll-out to date, and the first in retail, and was developed and delivered in collaboration with EI partners Engie and Rio ESG.