Info!
UPDATED 1 Sept: The EI library in London is temporarily closed to the public, as a precautionary measure in light of the ongoing COVID-19 situation. The Knowledge Service will still be answering email queries via email , or via live chats during working hours (09:15-17:00 GMT). Our e-library is always open for members here: eLibrary , for full-text access to over 200 e-books and millions of articles. Thank you for your patience.

Ofgem refers energy market full competition investigation

The investigation is an important opportunity to clear the air and should ensure competition in We fully expect the CMA to consider the action we’ve taken to intensify competition and protect consumers. The main areas we expect they will include in the investigation include:

  • the relationship between the supply businesses and generation arms of the six largest suppliers barriers to entry and expansion for suppliers
  • the profitability of the six largest suppliers
  • whether there is sufficient competition between the large energy suppliers
  • the trend of suppliers consistently setting higher prices for consumers who have not switched
  • low consumer engagement that contributes to weak competitive pressure in the market the energy market effectively bears down on costs and drives improvements in customer service and innovation.
This will help rebuild consumer trust and confidence in the market. It will also help to provide the certainty that is needed for investment in the energy sector and complement our recent reforms to make the market simpler, clearer and fairer for consumers.

Policy milestone details


Please login to save this item