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UPDATED 1 Sept: The EI library in London is temporarily closed to the public, as a precautionary measure in light of the ongoing COVID-19 situation. The Knowledge Service will still be answering email queries via email , or via live chats during working hours (09:15-17:00 GMT). Our e-library is always open for members here: eLibrary , for full-text access to over 200 e-books and millions of articles. Thank you for your patience.
Switching suppliers: action plan
Sets out the commitments government will make to improve the process of switching suppliers.
BIS asked consumers to share their experiences on switching suppliers and how the process could be improved. This action plan accompanies the government response to the call for evidence and sets out:
- minor changes to the principles which suppliers should follow
- commitments government will make
Policy milestone details
Start date: 2016-5-25
Countries: UK -
Milestone source: Link to BIS website
Milestone type: Policy proposal/papers
Sector: Energy demand and use - Policy and governance -
Organisation: Department for Business, Innovation and Skills
Subjects: Energy policy
